FAQS
YOUR QUESTIONS
BEFORE WE
WELCOME YOU
01- What are the check-in and check-out times?
Check-in is available from 2:00 pm until 2:00 am the following day.
Check-out is before 12:00 noon.
Late check-out is available subject to availability and at an additional charge.
02- Can I leave my luggage before check-in or after check-out?
Yes. We have lockers where you can store your luggage before check-in or after check-out at no additional cost.
03- Is smoking allowed in the hotel?
No. Mythic is a 100% smoke-free property. Smoking is prohibited throughout the hotel. Failure to comply with this rule will result in a €250 penalty.
04- Are there quiet hours or house rules?
Yes. We kindly ask all guests to respect the rest of others by keeping noise to a minimum and maintaining a peaceful atmosphere throughout the property.
05- Is alcohol served throughout the night?
No. The bar stops serving alcoholic beverages at 10:00 p.m.
06- What documentation do I need to check in?
You must present a valid original identity document to check in.
07- Can I receive a refund if I leave early?
No. In the event of early departure, no refund will be issued for the cost of the stay.
08- What is the cancellation policy?
Cancellations are free of charge up to 7 days before the arrival date. After this deadline, the full amount of the booking will be charged.
09- Can payments be made in cash?
Yes. However, in accordance with current regulations, cash payments exceeding €1,000 are not accepted.
10- In what circumstances may the hotel terminate a stay?
The hotel reserves the right to cancel the stay or ask guests to leave the premises in situations such as:
- Aggressive behaviour or threats.
- Damage to the property.
- Serious disturbance to other guests.
- Unauthorised parties.
- Repeated failure to comply with house rules.
- Exceeding the permitted room occupancy.
- Refusal to provide identification or make the required payment.
11- Can I organise parties or gatherings in the room?
No. Parties or gatherings that may disturb the peace of the hotel or exceed the permitted room occupancy are not allowed.
12- What happens if I do not follow the hotel rules?
Failure to comply with the hotel rules may result in financial penalties or the immediate cancellation of the stay without the right to a refund.
Do you offer parking?
We do not have our own parking facilities. However, we recommend a public paid car park located just 3 minutes from the hotel:
C/ del Pla de la Saïdia, 5, La Saïdia, 46009 València
14- Does the hotel have a lift?
The hotel does NOT have a lift.
15- Does the hotel provide cots or extra beds?
The hotel does NOT provide cots or extra beds.
16- Are pets allowed at the hotel?
Pets are NOT allowed at the hotel.
17- Does the hotel offer bicycle storage?
The hotel does NOT have a designated bicycle storage area. Bicycles are not permitted in the common areas.
18- Do you offer airport transfer services?
Mythic does not offer an airport transfer service. However, there is a taxi rank directly outside the airport, as well as good public transport connections by metro.
19- How much does breakfast cost?
Breakfast costs €12 per person.
